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Effective date: 2 November 2026
This policy explains how our prices are set and shown, which currencies and payment methods we accept, who processes your payment, how taxes and import charges work, and what happens with discounts, invoices and disputed payments. It is part of your contract with us, together with our Terms of Service, Shipping & Delivery Policy and Returns, Refunds & Cancellation Policy. For Orders delivered in Türkiye, the Ön Bilgilendirme Formu and Mesafeli Satış Sözleşmesi also apply.
Words such as "Dear Edition", "we", "you", "Magazine", "Order", "Partners", "Türkiye Order" and "International Order" have the meanings given in our Shipping & Delivery Policy.
1. Who you pay
You buy your Magazine from Sinem Çalışkan – Dear Edition, a sole proprietorship based in Türkiye (address: Hilal Mahallesi, 706. Sokak, Çankaya, Ankara, Türkiye). We are the seller of every Order, wherever it is delivered, and the payment is made to us. Your card statement shows the charge under our payment descriptor.
2. Currencies
- Türkiye Orders are priced and charged in Turkish lira (TRY).
- International Orders are priced and charged in US dollars (USD), euros (EUR) or pounds sterling (GBP), depending on the delivery country. The currency is shown with every price before you pay.
We do not offer to convert the price into your card's currency at checkout. If your card account is in a different currency, your card issuer converts the amount at its own exchange rate and may charge a foreign transaction fee. Those charges are set by your card issuer, not by us.
3. How you pay
- You pay by debit or credit card on our checkout page. Your payment is authenticated with 3-D Secure where your card issuer supports it.
- Payments are processed by iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. (iyzico), a payment and electronic money institution licensed by the Central Bank of the Republic of Türkiye. Your card details are entered in iyzico's secure payment form. We never see or store your full card number or security code. We do not currently offer saved cards.
- To process your payment and prevent fraud, iyzico receives your name, e-mail address, delivery address, phone number, IP address and the amount, currency and number of your Order. Our Privacy Policy explains this.
- We do not charge any fee for paying by card.
- You pay the full price when you place your Order. We do not take deposits, and an Order does not commit you to any future purchase. For Türkiye Orders, if your card allows payment in instalments and instalments are offered on the payment form, the number of instalments and any cost are shown there before you confirm.
- If several Magazines are paid in one payment, each is still its own Order with its own rights.
- If your payment fails, no Order is accepted and nothing is produced. You can try again from your order page.
4. What our prices include
4.1 One price, no hidden fees
The price you see includes everything you must pay us, except any optional extras you choose (such as express shipping, a gift box, extra copies or a paper upgrade), each shown with its own price before you choose it. We do not add mandatory handling, service, processing or personalisation fees at checkout. Before you pay, the checkout shows the total and its breakdown.
4.2 Türkiye Orders
Prices include Turkish VAT (KDV). The price depends on the page count of your Magazine and is shown on our Pricing page and at checkout. Standard shipping within Türkiye is free. Express shipping, where offered, costs the charge shown next to it before you pay. The total shown before you pay is the total you pay.
4.3 International Orders
- The price of your Magazine includes tracked standard shipping to your country: standard shipping is free. Express shipping, where available, costs the surcharge shown next to it.
- Our prices are set per page count in your currency. We do not add VAT, sales tax or any other tax to your price, and the invoice we issue shows none. Once your address is complete, the checkout shows the total for that address, and that is what you pay us.
- In some countries, your country's customs authority or the carrier may collect import duty, import VAT or another import charge when your parcel is delivered, and the carrier may charge a fee for handling customs clearance. These charges are set by your country, not by us. Where such charges apply, they are not part of the checkout total and the recipient pays them. See section 6 of our Shipping & Delivery Policy.
5. Price changes and pricing errors
- Our prices can change. The price that applies to your Order is the one shown in the checkout when you pay. Later price changes, up or down, do not affect Orders already placed.
- For International Orders, the price depends on the page count and is the same for every address in your currency. If we cannot deliver to your address yet, the checkout tells you so before you pay and you are not charged.
- When we show a reduced price next to a crossed-out price, the crossed-out price is the lowest price we applied to that product in the 30 days before the reduction. A campaign price applies only between the dates shown with it.
- If, after you have paid, we discover that the price of your Order was obviously wrong because of a technical or typing error, we will contact you before producing your Order. You can choose to continue at the correct price or to cancel for a full refund. We will not charge you more than the total you agreed to without your express consent.
6. Discounts, credit, gift cards and shared funds
We offer these features only when they are switched on, and only on the terms shown with each offer. Today they are available, if at all, only for Türkiye Orders, because they are held in Turkish lira.
- Discount codes. One code per Order. A code's value, validity and conditions are shown with the code. Codes cannot be exchanged for cash. If you cancel an Order paid partly with a code and the code is still valid, it is returned to you.
- Account credit. Credit you hold in your account can be used towards Türkiye Orders. If an Order paid with credit is refunded, the credit is returned to your account.
- Price reductions. When we announce a price reduction, the previous price we show is the lowest price we applied in the 30 days before the reduction.
- Gift cards and shared gift funds, when offered, are governed by their own terms, which are shown where you buy or join them.
7. Invoices and receipts
- Türkiye Orders: after your Order, we issue an invoice in your name (or, if you enter company details, in your company's name with its tax number) and send it to the e-mail address you gave us. You may add your Turkish ID number for an individual invoice, but you do not have to.
- International Orders: after your Order, we issue an invoice (without VAT) and send it to the e-mail address you gave us.
8. Fraud prevention
To protect you and us, we and our payment provider may check payments for signs of fraud. If we reasonably believe a payment is fraudulent or unauthorised, we may decline it or cancel the Order. If we cancel an Order for this reason after a payment has been taken, we refund it in full to the payment method used, within the period for your region set out in our Returns, Refunds & Cancellation Policy.
9. Disputed payments and chargebacks
If you do not recognise a charge, or there is a problem with your Order, please contact us first at info@dearedition.com; we can usually resolve it faster than a card dispute. This does not limit your right to dispute a charge with your card issuer, including any statutory right to ask your card issuer to reverse a charge (for example, where you have validly cancelled an Order in Québec or Alberta and we have not refunded you). If a payment is reversed by your card issuer and we later find that you have also received a refund or a replacement for the same Order, we may ask you to settle the difference.
10. Contact
Write to info@dearedition.com or use your order page. How and when we refund is explained in section 9 of our Returns, Refunds & Cancellation Policy.